FAQ

Most Frequently Asked Questions for RoadMarket Products

General Questions

Car Screens

Smart Box

Dash Cam

Smart Scooters

📌 What is the Smart Box device?
A device that turns your factory screen into a smart screen without replacing it.
📌 How do I know if the device fits my car?
If your car supports Apple CarPlay.
📌 Are there videos showing how to use the device?
Yes, available on our channels or via this link.
📌 Can I try the device before buying?
Yes, by visiting one of our branches.
📌 I bought the Smart Box and it didn't work, how do I return it?
Easy returns—contact us via our channels.
📌 Does it require professional installation?
All you need is to plug the cable into the power port between the screen and the device.
📌 What are the device specifications?
Click here to view.
📌 Does it support Arabic?
Yes.
📌 Can I insert a SIM card?
Yes, it works as a router.
📌 Is an 8 GB RAM version available?
Yes.
📌 Can I expand the storage?
Yes, via an external memory card.
📌 Does it run Shahid and Google Maps?
Yes.
📌 Do I need to connect to the internet?
Only if needed.
📌 Does it require regular updates?
Yes, continuous updates.
📌 Does it affect the car warranty?
Absolutely not.
📌 What makes the Smart Box special?
Warranty, try-before-you-buy, ongoing updates.

📌 How do I know if the dash cam fits my car?
The dash cam is compatible with all car types.
📌 360° dash cam?
Yes, available.
📌 Do you offer three-camera setups?
Yes, available.
📌 Child tracking and monitoring?
Yes, requires a SIM card.
📌 Can I call the dash cam?
Yes.
📌 Can I use it as evidence in accidents?
Yes, that's what it's made for.
📌 Does it record automatically?
Yes.
📌 Does it record while the car is off?
Yes, it has a motion sensor.
📌 Does it record at night?
Yes.
📌 Battery type?
Capacitor or fuse—no traditional battery.
📌 Does it affect the car battery?
It may if installed without its proper cables.
📌 Can it be plugged into the cigarette lighter?
Yes.
📌 Does it include a memory card?
Yes, 64GB free.
📌 Can I connect it to my phone?
Yes, via an app.
📌 Can I view the recordings?
Yes, easily.
📌 How do I install it?
At one of our centers or with a technician.
📌 Do you offer onsite installation?
Yes, in Riyadh, Jeddah, and Dammam.
📌 Does it affect the car warranty?
Absolutely not.

📌 How do I know which scooter suits me?
Based on your preferred specifications.
📌 Can I try it?
Yes, by visiting our centers.
📌 Is it good for daily commutes?
Yes, with proper safety measures.
📌 What’s the speed?
45 km/h.
📌 Does it have lights?
Yes, front and rear, some also have side lights.
📌 Is it foldable?
Most are, except a few models.
📌 Does it handle inclines?
Yes.
📌 What’s the range?
50 to 70 km.
📌 Charging time?
4 to 8 hours.
📌 Is it rainproof?
Splash-resistant only.
📌 Can I connect it to a phone?
Some models support this.
📌 Does it fit in a car trunk?
Yes.
📌 Is there a warranty?
Yes, 1 year for battery and circuit.